How William Pitt - Julia B. Fee SIR supercharged their website, increasing leads by 25%.

Being one of the largest affiliates in the Sotheby’s International Realty network, the premier real estate brand spanning key markets all over the world, William Pitt - Julia B. Fee Sotheby’s needed to enhance their lead quality, provide 24-hour support and offer real-time engagement for their website traffic.

The results ready do speak for themselves.

Our team studied user behaviour to devise a bespoke lead generation strategy for William Pitt - Julia B. Fee Sotheby's International Realty, training chat agents on the company's priorities and their 'tone of voice' to deliver real-time, high-quality leads.

25%

increase in qualified leads

8.11%

bounce rate reduction

17.3%

increase in ‘Avg Session"

24x7

human-led live chat

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"Since launching CommVersion’s live chat service, we have seen a 25% increase in qualified leads through our company website. This solution is a game changer. The business case for human-led website chat had long been obvious to us but implementing and running it effectively through our own team was a real challenge. CommVersion’s chat agents got to know our business thoroughly, are able to communicate with prospective customers exactly as our own team would and are available around the clock. Our customers and agents love the service. This one is a real no-brainer!”

Vincent Socci

Chief Operations Officer