Property Developer Galliard Homes increases leads generated by over 20%.

Galliard Homes, one of the UK's leading property developers with a £3.95 billion portfolio, needed a 24/7 live chat solution to improve lead conversion rates, especially during non-working hours, while ensuring a substantial enhancement in overall lead generation rather than a mere shift in channels.

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Galliard Homes maximises quality lead generation.

CommVersion's 24/7 live chat solution successfully increases and enhances qualified lead generation for Galliard Homes, optimising marketing spend and driving new sales by strategically identifying pages for live chat deployment, employing tailored messaging to nurture and qualify website traffic, and providing expert real-time lead engagement to drive conversions round the clock.

20%

increase in quality leads

3.1%

bounce rate reduction

24x7

human-led live chat

95%

customer satisfaction

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"Few initiatives genuinely touch the sides when it comes to lead generation but having 24/7 human-led live-chat on the Galliard website has delivered a 20% increase in buyer enquiries. I couldn’t recommend this team highly enough."

Gary Conway

Director